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Sister Carmencita Bateman, left, of Saint John's Health System talks with Barbara Ann Riggs, longtime volunteer and president of the Victoria Guild at the hospital's gift shop. The shop is operated by the guild with proceeds from sales helping to pay for needed hospital equipment and services.
Scott L. Miley / The Herald Bulletin


Published July 05, 2008 08:44 pm - ANDERSON — A get-well card here. A candy bar to cheer up a patient there. Those small purchases can add up for big help at Saint John’s Health System’s gift shop.

Victoria Guild marks 70 years of serving Saint John’s


By Scott L. Miley

ANDERSON — A get-well card here. A candy bar to cheer up a patient there. Those small purchases can add up for big help at Saint John’s Health System’s gift shop. The shop is run by the hospital’s Victoria Guild which is in its 70th year.

The guild has raised $2.49 million over the years for technology needs as a labor and delivery room, a paging system for nurses and dental equipment for a children’s clinic.

“The guild is very mission-oriented and good stewards of any money it receives. That’s important to me,” said Barbara Ann Riggs, president of the Victoria Guild and longtime volunteer.

Decades ago, she and her now-deceased sister, Wilma, began volunteering for the guild in appreciation of the quality care their parents received while patients at Saint John’s.

“We didn’t have any other family so we worked holidays and weekends, which are hard for some other volunteers to work,” she said.

She continued volunteering while working at Delco from 1978 to 1995.

Now, Riggs has accumulated the most time served of any guild member: 14,460 hours and still going.

Riggs was recently named Auxilian of the Year by the Indiana Hospital Healthcare Auxiliary Association that represents 70 hospitals in the state.

“She’s a very giving individual, very organized and creative. She has been an influence in this community for a long, long time,” said Matilda Barber, who serves on the guild board.

“She is a role model for all of us to emulate,” said Barber. “She’s very helpful to other people, good leader and teaches other people to be good leaders.”

Brenda Craig, a guild member, is also president of the Indiana Hospital Healthcare Auxiliary Association which awarded Riggs the honor.

“If it wasn’t for volunteers, hospitals would be paying for those hours. It could be $16 to $19 for every hour. I don’t think the hospitals could afford it,” Craig said.

“Plus when someone walks into a hospital and they see a neighbor at the front desk or the gift shop, it can put you at ease to know people are around you who care,” she said.

Auxilians, like Riggs, work at gift shops but many man desks at surgery centers, emergency rooms or work on teams transporting patients.

When at the hospital, Riggs has only assisted at the gift shop.



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